www.caprisur.com

Introduction

In this Privacy Policy, we explain what we do with your personal data in the context of providing the services we offer on the website www.caprisur.com (hereinafter “Platform”), such as the sale of our products, perform the billing of the same and maintain communications with our customers by offering better products and services related to those requested, loyalty, etc. (hereinafter “Services”). We also explain the policy on the data we collect when you visit the Platform.

For the purposes of the applicable legislation on data protection you will have to take into account the following:

If you reside in a member country of the European Economic Area the processing of your data and this Privacy Policy will be governed by the General Data Protection Regulation or Regulation [EU] 2016/679) (the “GDPR”).

If you reside in a country that is not a member of the European Economic Area, the collection of your personal data will be governed by the privacy laws of the Spanish state.

The company responsible for the personal data is Caprisur with address at Barriada La Higuera SN, Buzón 96, 29200 Antequera (Málaga) (hereinafter, “We” or “the Controller”). To contact the representative of the Data Controller of our website you can send an email to: info@caprisur.es

Failure to provide certain information indicated as mandatory may mean that it will not be possible to manage your registration as a user or the use of certain Services available on the Platform.

In order to register and browse the Platform you will have to be over 16 years old. Caprisur may use your personal information to verify your age and ensure compliance with this restriction.

2. Legal basis for processing personal data

The collection and processing of your personal data is mainly based on the contractual and/or pre-contractual relationship you have with Us.

When we send you our newsletters and Services or use the email you have provided to contact you in a personalized way or recognize you on your next visit, we rely on informed consent.

The processing of the information collected by our cookies is based on the informed consent that you give us, in accordance with current legislation.

3. Personal information we collect

To register on the Platform and be able to identify you, we will request that you provide us with your email address and date of birth.

To purchase any of our products we will necessarily request your personal information (name, surname, postal address, email, etc.) as well as optional telephone number. We will also ask you to confirm the payment for your credit card, debit card, expiration date and CVV number. If you request an invoice, we will request your billing information if necessary.

4. Purposes

Caprisur, as Data Controller, will process your personal data for the following purposes:

1. Manage your registration as a user of the Platform to identify you and give you access to the Services that are available to you as a registered user of the Platform.

2. The development, compliance and execution of the contract for the provision of contracted services such as the sale of our cheeses and other products or any other contract with Us through the Platform. In particular, you must take into account the following:

You expressly authorize us to process the data indicated as necessary for the activation and development of the payment functionality. The card security code (CVV or CVC) is only used to make the purchase in progress, and will not be stored or subsequently processed as part of your payment data. Consent to activate this functionality allows your auto-completed data to appear in subsequent purchases, so it will not be necessary to enter your payment data in each new process, and it will be considered valid and current for subsequent purchases. You can modify or delete your credit cards at any time through the payment method management in the purchase form. We store and transmit your card data in accordance with leading international credit and debit card confidentiality and security standards. The use of this functionality may require the modification of your access code for security reasons. Remember that the security in the use of the Platform also depends on your correct use and conservation of certain confidential keys.

3. Contact you via email, regarding updates or informative communications related to the contracted functionalities, products or services, including security updates of the Platform, whenever necessary or reasonable for its execution.

4. Respond to the requests or requests you make through the customer service channels available on our Platform.

5. We also use your information to generate aggregate data that does not identify you. For example, generating statistics about our products, which pages you have visited, the number of impressions or clicks on a specific product, link or page, or the demographic distribution of visitors.

We inform you that you can exercise your rights of access, rectification, opposition, limitation and, where applicable, portability or cancellation by communicating it to the address info@caprisur.es with your personal data. If you consider that the treatment does not comply with current regulations, you can file a claim with the control authority at www.agpd.es.

6. Data retention period

We will maintain your personal data during the validity of the contractual relationship with us and, once terminated, during the prescription periods of the obligations that may have arisen from the processing of the data and/or the deadlines that are legally established.

We also inform you of your right to withdraw consent at any time during the treatment. Your information will be kept as long as there is a mutual interest in it and as long as you do not exercise any of the rights that protect you. On the other hand, international transfers are not made with your data.

In the event of any modification to your data, we ask you to notify us using the form below for its correction, in order to keep the data updated, according to current legal regulations on data protection.

7. Data recipients

The data will not be transferred to third parties except in cases where there is a legal obligation.

8. Data protection rights

As Data Controller, we are committed to respecting the confidentiality of your personal data and guaranteeing the exercise of your rights. At any time you can exercise the following rights:

1. Right of Access. You have the right to confirm that we are processing your personal data and, if so, to obtain a copy of such data and complete information about the processing.

2. Right to rectification. You have the right to correct errors, modify inaccurate or incomplete data and guarantee the certainty of the information being processed.

3. Right of deletion. You have the right to request the deletion of your data without undue delay, in the event that the processing is unlawful or the purpose that motivated its processing or collection has disappeared.

4. Right to limitation of treatment. You have the right to request the suspension of the processing if it is unlawful or the accuracy of the data has been disputed.

5. Right to object. You have the right to oppose the processing of your data when its purpose is direct marketing or when the processing must cease for reasons related to your personal situation, unless a legitimate interest is proven or it is necessary for the exercise or defense of claims.

6. Right not to be subject to individualized decisions. You have the right not to be subject to a decision based solely on automated processing, including profiling, that produces legal effects or affects you, unless it is necessary for the execution of a contract, is permitted by law or you have given your consent. explicit consent.

To exercise these rights, please send an email to: info@caprisur.es, clearly indicating (i) your identity, indicating, at least, your full name and the email address you used when purchasing or registering in Caprisur as well as a document that allows you to prove your identity, and (ii) the right or rights that you exercise.

You can go to the Control Authority of your country for any claim or to request protection of your rights, if you consider it appropriate.

The exercise of these rights is free of charge, unless manifestly unfounded or excessive requests are made, in which case the interested party may be required to assume the cost of the processing.

9. Information about cookies

On our website we use cookies, which are small files with information about your navigation on this Platform and whose main purpose is to facilitate your navigation on it. Please read the Cookie Policy to learn more about the cookies used on our platform, their purpose and other information of interest.

10. Modifications

We will update this Privacy Policy from time to time and in response to requirements arising from legal, regulatory or operational changes. We will notify you of such changes (including their entry into force) in accordance with the law.

The Caprisur logo is the registered property of Caprisur (Malaga-Spain). All logos and brands that appear on this website are the property of their respective owners.

For any matter related to this website, contact us.

Important note about data processing and Google Analytics

This website uses Google Analytics, a web analysis service of Google Ireland Limited. If the person responsible for processing data on this website resides in a country outside the European Economic Area or Switzerland, Google Analytics data processing is carried out through Google LLC. Google LLC and Google Ireland Limited are hereinafter referred to as “Google”.

Google Analytics uses so-called “Cookies”, text files that are stored on the website visitor’s device and that enable an analysis of the visitor’s use of the website. The information generated by the Cookie about the use of this website (including the shortened IP address) is normally transmitted to and stored by Google.

Google Analytics is used on this website only with the extension “_anonymizeIp()”. This extension ensures the anonymization of the IP address by shortening it and excludes any direct personal reference. By means of the extension, the IP address of the visitor is pre-shortened by Google within member countries of the European Union or in other countries party to the agreement of the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. The IP address transmitted by the respective browser within the framework of Google Analytics is not combined with other Google data.

On behalf of the owner of the page, Google will use the information generated to analyze the use of the page, to compile reports on the activities of the website and to carry out other services related to the use of the Internet or the website for the owner of the page (Art. 6 section 1 letter f GDPR). The legitimate interest of data processing lies in the optimization of the website, the analysis of the use of the website and the adaptation of the content. The interests of the user are adequately guaranteed by pseudomining their data.

Google LLC guarantees the maintenance of an adequate level of data protection based on European standard contractual clauses. Information sent and linked to Google Analyticas cookies, e.g. user IDs or advertising identifiers, will be automatically deleted after 50 months. Data that reaches its retention period is automatically deleted once a month.

The website visitor can reject the use of cookies by configuring the corresponding settings in their browser. Likewise, the visitor can prevent the collection of information through cookies (including his IP address) and their processing by downloading and installing the following plugin in his browser: http://tools.google.com/dlpage/gaoptout

The visitor to the page can deactivate the use of Google Analytics data by clicking on this link.
An Opt-Out-Cookie will then be activated which will block the use of your data when visiting this website.

More information about the use of data by Google, configuration and cancellation options can be found in the Google Privacy Policy (https://policies.google.com/privacy?hl=en), as well as in the Settings for Google advertising (https://adssettings.google.com/authenticated).

reCAPTCHA

We use the reCAPTCHA service of Google LLC (Google) to protect data submitted through forms on our users’ pages. This service makes it possible to differentiate data sent by people from automated messages and involves the transmission of the IP address and other data required by Google for the use of the reCAPTCHA service. For this purpose, the data will be transmitted to Google in order to be used. The IP address will be encrypted by Google in the member states of the European Union as well as in the states associated with the European economic area. Only in some exceptional cases, IP addresses will be transmitted to Google servers in the United States for encryption. On behalf of the owner of this website, Google will use this information to evaluate the use of the service by users. The IP address transmitted by reCAPTCHA will be kept separate from other Google data. Google’s privacy policy is valid for this data. All details about Google’s privacy policy can be read on the page https://policies.google.com/privacy?hl=es
By using the reCAPTCHA service, the user consents to the processing of data about them that Google has in the manner and purposes established above.